Since 2021, we have reduced our direct emissions by 23.5%.

100% renewable electricity across all our directly-controlled UK sites

We use technology to support remote temperature management of care homes, offices and IT server rooms. We have invested in new Air Handling Units at the Cromwell Hospital.

Some of our offices, clinics and dental centres are already net zero. Our largest office in Manchester is powered by solar panels. The new wing of our Cromwell Hospital will be a net zero building, retrofitted with green technology to provide the best care for our people and for the planet.

We are starting to decarbonise some of our care homes, electrifying the kitchens and getting rid of gas equipment that burns fossil fuels. We are transforming one of our homes into Bupa’s first net zero care home as a feasibility test to roll out across our estate.

Like most corporates, most of our emissions are in our value chain
(for example, claims for treatment, patient travel, emissions from purchased goods and services, business travel, investments etc.)

For the past two years we have focused on the largest part of our scope 3 footprint - claims and supply chain (37% of value chain):

• Engaged with the largest healthcare providers to align with our net zero targets and build this into our contracts
• Engaged with our largest suppliers to align with our targets, including suppliers who have the highest emissions in our supply chain
• Engaged with IT suppliers who are working faster than other sectors to decarbonise